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Herzberg's motivation theory – how to effectively motivate a team?

07 August 2025

Understanding what motivates people to work is crucial in the world of project and team management. One of the most important concepts in this area is Herzberg's Two-Factor Theory, developed by Frederick Herzberg. It helps separate what prevents dissatisfaction from what drives engagement and development.

📘 What is Herzberg's Theory?


Herzberg identified two types of factors influencing job satisfaction:

🛡 Hygiene Factors


🔹 What are they?
These are work environment elements – their presence does not motivate, but their absence can lead to frustration and dissatisfaction.

🔧 Examples of hygiene factors:

  • 💰 Salary

  • 🧱 Working conditions (office, equipment, ergonomics)

  • 🏢 Company policies and administration

  • 👥 Relationships with superiors and colleagues

  • 🛡 Sense of security and job stability
     

📌 Key takeaway: Ensure good working conditions, but remember – salary alone is not enough to truly motivate employees.

🚀 Motivational Factors


🔹 What are they?
These are elements of the job itself and its significance that can lead to long-term engagement and passion.

🌟 Examples of motivational factors:

  • 🏆 Achievements and sense of success

  • 🙌 Recognition and appreciation of effort

  • 🧠 Intrinsic nature of the job (interesting, challenging, valuable)

  • 📈 Development and advancement opportunities

  • 🎯 Responsibility and autonomy
     

📌 Key takeaway: It is these motivational factors that drive people to grow and contribute more than just fulfilling their duties.

 

🧩 Comparative Overview
 

Factor Type Action Goal Effect of Presence Effect of Absence
🛡 Hygiene Factors Preventing frustration Neutral (no dissatisfaction) Dissatisfaction and frustration
🚀 Motivational Factors              Building engagement and satisfaction Motivation and development Lack of engagement (but not frustration)

 

 

🔧 How to Apply Herzberg's Theory in Practice?
 

🎯 1. First, focus on the basics (hygiene factors)– Provide fair compensation, clear rules, and a good atmosphere.– Remove elements causing dissatisfaction – the "foundation" of stable work.

🚀 2. Then motivate through development– Give employees challenges, autonomy, opportunities for learning and advancement.– Acknowledge successes and create a feedback culture.

📣 3. Do not confuse motivation with comfortA raise may work in the short term, but development and recognition are the long-term fuel.

 

📌 Example from an IT project:


Situation:
The team of programmers complains about overload.

Actions according to Herzberg:

  • 🛠 Improved conditions (hygiene): increased clarity of requirements, better equipment, additional team member.

  • 🚀 Added motivators: leader introduces a weekly recognition system, allows experimenting with technologies, invites to hackathons.
     

📈 Effect: The team not only stops complaining but starts actively proposing improvements and taking initiative.

🧠 Conclusion


Herzberg's Theory is a practical tool for project leaders and managers. It shows that:

✅ First, you need to remove sources of dissatisfaction,
✅ Then add factors that truly motivate.

An organization that understands this balance builds an environment where people not only work – but want to work.

mateusz.florczak.96@gmail.com

+48 664-490-214

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